Effective Date: [05/08/2023]
Company Name: IGNITE ED VENTURES
At IGNITE ED VENTURES, we value your privacy and are committed to protecting the personal, institutional, and educational data entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our services, including educational software, data solutions, counselling, training, and certification programs.
1. Information We Collect
We may collect the following types of information:
- Personal Information
- Name, email address, phone number, and demographic details.
- Professional and academic background (for counselling, certifications, and training).
- Institutional/Educational Data
- Student records, attendance, performance metrics, and course information.
- Data shared by schools, colleges, universities, and training partners.
- Technical Data
- Device details, browser type, operating system, and IP address.
- Usage logs from Learning Management Systems (Moodle, Canvas, Blackboard, Google Classroom).
- Third-Party Data
- Information processed via integrated platforms such as Zoom, Microsoft Teams, Google Workspace, and other EdTech tools.
2. How We Use Your Information
We use collected data to:
- Deliver and improve services such as LMS, VLEs, AI-driven tutoring, and content development.
- Provide personalized learning experiences and career counselling.
- Conduct professional certification programs and skill development training.
- Ensure compliance with security, legal, and educational standards.
- Communicate updates, course information, and relevant educational opportunities.
3. Data Security & Compliance
- We implement industry-standard encryption and cloud security measures to protect data.
- Access to sensitive data is restricted to authorized personnel only.
- We comply with applicable data protection and educational data laws in India and international standards where applicable.
- Despite our best efforts, no system is 100% secure, and we cannot guarantee absolute data security.
4. Sharing of Information
We may share data only in the following cases:
- With your consent – when you opt-in for collaborations, certifications, or counselling.
- With service providers – third-party platforms (e.g., Zoom, Microsoft Teams, Moodle, Google Workspace) used to deliver services.
- For legal compliance – when required by law, regulation, or court order.
- For institutional purposes – with schools, universities, or organizations you are enrolled with.
We do not sell or rent personal data to marketers or advertisers.
5. Use of Cookies & Tracking
- Our platforms may use cookies and tracking tools to improve user experience.
- Cookies may track login sessions, preferences, and analytics.
- Users can manage or disable cookies via browser settings, though some features may not function properly.
6. Data Retention
- Personal and institutional data will be retained only for as long as necessary to fulfill service obligations.
- Educational records and certification-related data may be retained longer for compliance and verification purposes.
- Data will be securely deleted or anonymized once it is no longer required.
7. Rights of Users
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (subject to legal or contractual limitations).
- Opt-out of marketing or non-essential communications.
- Request a copy of your data in a portable format (where applicable).
8. Third-Party Services
Our services may integrate with third-party EdTech tools such as:
- LMS (Moodle, Canvas, Blackboard, Google Classroom)
- VLEs (Zoom, Microsoft Teams)
- Collaboration Platforms (Google Workspace for Education)
We are not responsible for the privacy practices of these external platforms. Users must review their respective privacy policies.
9. Children’s Privacy
Our services may be used by educational institutions for students under 18.
- Data of minors is handled with strict security and only for educational purposes.
- Parents, guardians, or institutions are responsible for ensuring lawful data sharing.
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be published on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.